Southwest Airlines rushed into selling seat assignments, but passengers have discovered they’re paying extra for window seats that don’t actually have windows. Now the airline could face costly legal consequences. Plus, unaffordable Hawaii, the end of hotel breakfast and Amex clampng down.
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Southwest’s Botched Seat Fees Backfire: Charging Extra For ‘Window Seats’ With No Windows Creates Threat of Lawsuits [Roundup]
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