There’s this weird thing that hotels have been doing for years, where they find ways to cut costs but tell you they’re doing it ‘for the environment’. That way you feel too sheepish to complain. After all, you don’t want to seem selfish. If you don’t want to reuse your towels, you’re using more water and detergent.
Hotels became increasingly emboldened over the years, cutting out individual toiletry bottles and even cutting out daily housekeeping entirely. That wasn’t really about the environment – it was about shaving housekeeper wages on the P&L.
Sure, the hotel wants you to fly to its destination. They’re happy to provide parking for your SUV. They might even heat the pool! But that extra towel, they say, it’s what matters for the environment.
A reader who prefers to use bar soap at the sink in the bathroom over liquid soap asked the Sheraton Frankfurt Airport Hotel directly across from the terminal if they could provide some in his room.
They got back to him in advance of his stay: won’t provide bar soap in bathrooms, even on request, for ‘sustainability’ reasons. Everyone at the hotel either flew there or will fly on a plane the next day! And don’t worry, because they’ll provide physical newspapers!
Please kindly note that, due to our sustainability initiatives, we no longer provide bar soaps and instead offer toiletries exclusively in liquid form… [W]e will arrange for either The New York Times or the Financial Times to be delivered on both your day of arrival and your day of departure.
The hotel actually features a photo of bar soap in its guest room bathrooms on its website gallery!
Let’s zoom in:
The cost-cutting masked by virtue signaling can go even farther – even with soap – as in the case of the Hilton property that refused to offer soap at all to guests.
More From View from the Wing
Link da fonte
